This storage facility has a reputation for providing a great experience for its customers. With a 4.6 overall score, it's clear that they are doing many things right. The quality of their storage units and services is high, with a score of 4.3 out of 5. The pricing is also very competitive, with a score of 4.9 out of 5.The staff at this facility are known for being friendly and helpful, with many customers praising their excellent customer service. The facility itself is clean and well-maintained, with easy access to the storage units. The online rental process is also very convenient and user-friendly.However, there have been some issues with pest control, with a few customers reporting finding black widows and mice in their units. This is a concern, but it's worth noting that it's not a universal issue and the facility has a good reputation overall.One notable issue that has been reported by a few customers is the problem of mold in some of the storage units. This can be a major concern, especially for customers who are storing sensitive items. However, it's worth noting that this issue is not universal and the facility has taken steps to address it.Overall, this storage facility is a good option for customers who are looking for a convenient and affordable place to store their belongings. However, customers should be aware of the potential issues with pest control and mold, and take steps to protect their items accordingly.