Resort Realty Outer Banks is a well-established company with a wide range of services, including real estate consulting, property management, and vacation rentals. With a strong presence in the Outer Banks, they offer a diverse selection of properties to suit various needs and budgets. However, some guests have reported issues with cleanliness, maintenance, and customer service.Many reviewers praise the company's staff, particularly Sydney, for their exceptional customer service and willingness to go above and beyond to ensure a smooth stay. The company's responsiveness to issues and maintenance requests is also commendable. The website is easy to use, and the booking process is seamless.Some guests have expressed frustration with the cleanliness of certain properties, reporting issues with dust, mold, and dirty floors. Additionally, some reviewers have mentioned that the pool was not ready for use upon arrival, and the hot tub was not in working condition. These issues can be resolved with proper maintenance and attention to detail.The company's pricing is competitive, with many guests feeling that the value for money is excellent. However, some reviewers have noted that the prices may be higher than expected for certain properties.Resort Realty Outer Banks has implemented innovative solutions, such as online booking and a user-friendly website, to make the rental process more efficient and convenient. They also offer a range of amenities and services to enhance the guest experience.Overall, Resort Realty Outer Banks is a solid choice for those looking for a vacation rental in the Outer Banks. While some guests have reported issues, the company's strengths in customer service and pricing make it a reliable option. However, it's essential to carefully review property details and expect some issues to be resolved promptly.It's worth noting that one reviewer mentioned that Resort Realty did not provide a discount for beach gear, and another reviewer experienced issues with bed bugs. However, these issues were addressed promptly by the company, and steps were taken to resolve them.