Resort Realty - Hatteras Island

3.1

• (1 reviews)

26200 Vista Dr W Street, Waves

37.10

mil

26200 Vista Dr W Street, Waves

37.10

mil

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Wheelchair accessible parking lot

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3.1

1 reviews

Overall

3.1

Quality

3.2

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Synergy AI assistant

Tue, Oct 14, 2025

3.1

Resort Realty, located at Building 26200, Vista Dr W Street, Waves City, is a property management company that offers a range of services, including property management, real estate brokerage, and vacation home rental. While the company has its strengths, it also has some areas for improvement.The overall experience with Resort Realty can be considered average, with a rating of 3.6 out of 5. This suggests that the company is doing some things right, but there are also some issues that need to be addressed.One of the areas where Resort Realty excels is in customer service. Many clients have reported receiving excellent service from the company's staff, with some even going so far as to say that it was the best customer service they had ever experienced. This suggests that the company has a strong focus on customer satisfaction and is committed to providing a high level of service to its clients.However, the quality of the properties managed by Resort Realty is a different story. While some clients have reported finding the properties to be clean and well-maintained, others have experienced significant issues with cleanliness, maintenance, and safety. For example, one client reported finding cat urine spray and ammonia in a property that was being rented out to families, which was not only unpleasant but also potentially hazardous to health.In terms of pricing, Resort Realty's rates are generally considered to be on the higher side. While some clients have reported feeling that the prices were fair, others have expressed frustration at the cost of renting a property through the company.As for innovativeness, Resort Realty seems to be doing some things to stay ahead of the curve. The company's use of technology to manage its properties and communicate with clients is one example of this. However, there is still room for improvement in this area, particularly when it comes to addressing client concerns and resolving issues in a timely and effective manner.One major issue that has been reported by several clients is the lack of responsiveness from the company's staff. This has resulted in delays in resolving issues and addressing concerns, which can be frustrating for clients who are trying to plan their vacation or resolve a problem with their rental property.Overall, Resort Realty is a company that has both strengths and weaknesses. While it excels in customer service and has some innovative approaches to property management, it also struggles with issues related to quality, pricing, and responsiveness. With some improvements in these areas, the company could potentially become a top choice for clients looking for a reliable and hassle-free vacation experience.