This Outer Banks Harley-Davidson location has a strong reputation for excellent customer service, with many reviewers praising the friendly and knowledgeable staff. The dealership offers a wide selection of Harley-Davidson motorcycles and accessories, and the sales team is often described as low-pressure and welcoming. However, some reviewers have noted that the selection of women's apparel is limited, and a few have experienced issues with communication and follow-up after purchasing a bike.The dealership has a convenient location and is wheelchair accessible, with a parking lot and entrance that are easily accessible for customers with mobility issues. They also offer in-store pickup and delivery options, making it easy for customers to get their bikes or parts without having to leave their vehicle.One issue that stood out was a complaint about a delayed refund for a bike sale, with one reviewer stating that they were unable to get a refund for a month after requesting it. However, this seems to be an isolated incident, and the dealership has otherwise received high praise for its service and sales.Overall, Outer Banks Harley-Davidson appears to be a well-run dealership with a strong commitment to customer satisfaction. While there may be some areas for improvement, the dealership's friendly staff, wide selection of products, and convenient location make it a great choice for anyone in the market for a Harley-Davidson motorcycle or accessory.