This bike shop has received generally positive reviews from customers. Many have praised the helpful and knowledgeable staff, including the owner, who are happy to provide advice and assistance. The shop has a good selection of bikes and equipment, and customers have been satisfied with the quality of the products they have purchased. Prices seem to be reasonable, although some customers have noted that they can be a bit high for certain items. The shop has also been praised for its innovativeness, with customers appreciating the unique products and services they offer.The shop has some issues with customer service, with a few customers reporting that they were not treated well or that their questions were not answered promptly. However, these instances seem to be the exception rather than the rule, and the shop has generally been praised for its friendly and helpful staff.Some customers have also noted that the shop can be a bit disorganized at times, with long wait times for repairs and a lack of clear communication about the status of their repairs. However, the shop has taken steps to address these issues and improve its customer service.Overall, this bike shop is a good option for customers who are looking for a helpful and knowledgeable staff, a good selection of bikes and equipment, and reasonable prices. However, customers should be aware that the shop may have some issues with customer service and disorganization at times.