The business is located in a convenient spot on N Croatan Hwy Highway in Kitty Hawk City, Outer Banks. Their offices are wheelchair accessible, making it easy for people with disabilities to visit. The staff seems friendly and welcoming, which is a great starting point for any business.Unfortunately, the quality of service seems to be a bit inconsistent. Some clients have reported issues with the billing process, with charges that seem excessive for the services provided. In one case, a client was charged a high hourly rate and an additional administrative fee for a relatively simple tax return.The pricing of services is not clearly disclosed, which may lead to unexpected costs for clients. It would be helpful if the business could provide more transparent pricing information to avoid any confusion.The business seems to be keeping up with the latest innovations in the accounting and tax preparation industry, as indicated by their certified public accountants and tax attorneys on staff. However, more attention needs to be paid to ensuring that clients receive high-quality service and transparent pricing.One notable issue is the surprising and high administrative fee that some clients have reported being charged. This fee is not clearly explained and seems excessive for the services provided. It would be beneficial for the business to review their billing process and provide more clarity on any additional fees that clients may be charged.