Kitty Hawk
OBX SPCA Dare County Animal Shelter
10.20
10.20
Features
Wheelchair accessible parking lot
Wheelchair accessible entrance
On-site parking
Wheelchair accessible restroom
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This business location has received praise from multiple clients for its cleanliness, friendly staff, and animal care. Many visitors have adopted pets from the shelter and expressed gratitude for the experience. The staff is described as caring, knowledgeable, and helpful, with some staff members going above and beyond to assist with adoptions.However, there are some negative comments about the staff's attitude and behavior. Some clients have reported being treated rudely or dismissively by certain staff members, which can be discouraging for potential adopters. One client mentioned that they were told to adopt a dog that was not a good fit for their family, which can be frustrating for clients who are trying to find the right pet.Some clients have also expressed concerns about the shelter's policies and procedures. For example, one client mentioned that they were not allowed to touch the cats, which can make it difficult for clients to get a sense of the animal's personality and behavior. Another client mentioned that the shelter's website did not accurately reflect the available pets, which can lead to disappointment for clients who visit the shelter in person.Overall, the business location has received mixed reviews, with some clients expressing satisfaction with the experience and others expressing frustration with the staff's attitude and the shelter's policies. The location's innovativeness is notable, with a focus on animal care and adoption, but some clients have suggested that the shelter could improve its customer service and transparency.
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Categories
Pets Service
Animal shelter
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