This small business has a family-run atmosphere, which might contribute to its relatively high overall score. The staff is quick to respond to service calls, and the store has a wider selection than what's available online. However, some customers have experienced issues with the quality of service, particularly with repairs and installations.The company's prices seem to be reasonable, but it's essential to be aware of the potential risks involved with warranty claims. A customer had a negative experience with a washing machine that stopped working after a short period, and the staff failed to respond to repair requests.The store offers various services, including in-store shopping, in-store pickup, delivery, curbside pickup, and same-day delivery. They also accept credit cards, NFC mobile payments, and debit cards.One of the biggest concerns is the issue with proper installation of appliances, which can lead to serious safety hazards, such as fires. A customer had to inspect the work themselves and even had to stop the staff from further damaging the installation. It's crucial for customers to closely monitor the installation process to ensure it's done correctly.