This location is a government service that provides a free ferry ride between Hatteras and Ocracoke Islands. The ferry is a convenient and scenic way to travel to the islands, with a pleasant ride and beautiful views. The staff is generally friendly and efficient, but there have been instances of long wait times and confusing boarding procedures. Some reviewers have noted that the ferry service can be unreliable, with ferries running on unpredictable schedules and occasional mechanical issues. However, many reviewers have also praised the ferry service for its reliability, smooth ride, and scenic views. The ferry is a great option for those looking to travel to the islands, but it's essential to be prepared for potential delays and long wait times. The ferry service could benefit from better communication and more predictable schedules to improve the overall experience.