This business location appears to be well-established, with a mix of positive and negative experiences. The high overall score suggests that most clients have had a good experience here. Quality of service seems to be a strong point, with many clients praising the professionalism and expertise of the staff. Pricing is also a strong suit, with many clients mentioning that they found the fees to be reasonable. However, some clients have raised concerns about the staff's ability to follow through on commitments, which is a notable issue. One client mentioned that their lawyer quit on them in the middle of a court case, which is a serious problem. The lawyer in question did offer to refund half of their fees, but the client never received the refund, which has caused them significant stress and financial hardship. Despite this issue, the business has managed to maintain a relatively high overall score, suggesting that many clients have had positive experiences here. The wheelchair-accessible facilities and amenities make it a welcoming and inclusive space for all clients.