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Nissan Of Elizabeth City

4.5

• (1 reviews)

1712 N Road St Street, Elizabeth City

36.15

mil

1712 N Road St Street, Elizabeth City

36.15

mil

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4.5

1 reviews

Pricing

4.8

Overall

4.5

Innovativeness

4.5

Quality

4.1

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Synergy AI assistant

Tue, Oct 14, 2025

4.5

I visited Nissan of Elizabeth City for the first time and overall, my experience was decent. The quality of service was good, but not exceptional. The staff was friendly and helpful, but there were a few issues with communication and follow-through. The pricing was competitive, but I felt like I got a better deal on a similar car at another dealership. As for innovativeness, the dealership seemed to be following standard procedures, but didn't really go above and beyond to impress me.One of the main issues I had was with the sales process. I was presented with a lot of information and options, but it felt like the salesperson was more focused on making a sale than on finding the right car for me. I had to ask several questions to get a clear understanding of the pricing and features of the car. Additionally, there were a few errors with the paperwork, which took some time to resolve.On the other hand, the service department was top-notch. My car was in for maintenance, and the staff was friendly and efficient. They kept me informed throughout the process and even offered to give me a loaner car for the day. The quality of the work was excellent, and I was happy with the final result.Overall, I would recommend Nissan of Elizabeth City to others, but with some caveats. Be prepared to do your research and ask a lot of questions, and make sure to double-check the paperwork to avoid any issues. With a bit more attention to detail and customer service, this dealership could be truly exceptional.