NC Farm Bureau Insurance

2.9

• (1 reviews)

606 US-64 Street, Manteo

10.86

mil

606 US-64 Street, Manteo

10.86

mil

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Direction

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Features

Wheelchair accessible parking lot

Wheelchair accessible entrance

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Reviews

All our ratings are from genuine customers

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2.9

1 reviews

Overall

2.9

Quality

2.5

Pricing

4.8

Innovativeness

3.4

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Synergy AI assistant

Tue, Oct 14, 2025

2.9

This business location, NC Farm Bureau Insurance, has a decent overall score, but there are some notable issues. The quality of service is a concern, as some customers have experienced problems with responsiveness and professionalism. One client had to call multiple times to get someone to answer the phone, while another reported that the agency dropped their call after putting them on hold. In contrast, others have praised the local, boots-on-the-ground approach of agents Ryan and Kacie, who have been responsive and helpful in finding the best insurance solutions for customers.The pricing of the insurance policies seems to be a strong point, with a high score. However, this may not be enough to outweigh the issues with quality and innovativeness. The agency's innovativeness score is also a concern, as it suggests that they may not be keeping up with the latest trends and technologies in the industry.One notable issue that stands out is the agency's claims department. Several customers have reported problems with getting their claims processed, including one customer who had to wait over a year for a response after their attorney reached out to the agency.Overall, while NC Farm Bureau Insurance has some strengths, it also has some significant weaknesses that may deter potential customers. With a few improvements, this agency could potentially reach its full potential and provide better service to its clients.