The location, MSA Healthcare, is situated in a convenient building with wheelchair accessible parking and entrance. The working hours are standard, Monday through Friday from 8am to 5pm. The company offers a wide range of services, including home health care, hospice, physical therapy, and pain management, among others. They have co-brands with Albemarle Home Care & Hospice, which might be beneficial for some clients.However, the client feedback reveals some issues with professionalism and customer relations. Some clients have experienced unprofessional behavior from staff, while others have been dissatisfied with the way their needs were handled. Despite these issues, some clients have had positive experiences with MSA Healthcare, praising the compassion and understanding of the staff. A significant concern is the lack of consistency in the services provided, as evidenced by one client's complaint about the supplies being left in short quantities. The working hours seem to be consistent, but the lack of services on weekends might be a drawback for some clients.