Midgett Realty in Rodanthe City has an office that provides a range of services, including property management, property rentals, and vacation home rentals. The office is open Monday to Sunday from 08:30 to 17:30. Clients can make payments using debit cards and credit cards. The office is wheelchair accessible, with a parking lot and entrance that cater to people with mobility issues.The office has received mixed reviews from clients. Some clients have praised the office's staff for being friendly and helpful, while others have reported issues with the cleanliness of the properties and the responsiveness of the staff.One client reported that they experienced a problem with a refrigerator that was not working properly, and that the office did not take adequate steps to resolve the issue. Another client reported that they found a home in poor condition, with issues such as cockroaches and broken appliances.On the other hand, some clients have reported positive experiences with the office. One client praised the office's staff for being helpful and responsive, and another client reported that they had a great stay in a well-maintained home.The office has also received praise for its helpful staff and responsive customer service. One client reported that they had a great experience with the office staff, who were friendly and helpful.However, there are some concerns about the office's policies and procedures. One client reported that they were not adequately warned about the possibility of cockroaches in one of the homes they rented, and that the office did not take adequate steps to address the issue.Overall, the office seems to be a mixed bag, with some clients reporting positive experiences and others reporting issues with the cleanliness of the properties and the responsiveness of the staff. The office's website is user-friendly, and clients can easily book properties and make payments online. However, some clients have reported issues with the website, such as difficulties with navigating the site and booking properties.In terms of innovativeness, the office has introduced some new features and services, such as online booking and payment systems. However, some clients have reported that these systems can be cumbersome to use and that the office could do more to innovate and improve its services.The office's policies and procedures seem to be in need of improvement. Some clients have reported issues with the office's handling of complaints and issues, and the office could do more to communicate with clients and address their concerns in a timely and responsive manner.Overall, while the office has some strengths, such as its helpful staff and responsive customer service, it also has some weaknesses, such as issues with the cleanliness of the properties and the office's policies and procedures.