Midgett Realty has a mixed reputation based on the provided reviews. While some guests have had excellent experiences, others have encountered significant issues with their rentals, including poor condition, neglect, and lack of customer service.The biggest issue with Midgett Realty seems to be their handling of maintenance and upkeep of their properties. Many guests have reported finding dirty and unclean rentals, with issues such as black mold, roaches, and broken appliances. This is a significant concern, especially for families with young children or individuals with health issues.Additionally, some guests have reported difficulties with customer service, including unresponsive staff and lack of effort to resolve issues. This is particularly concerning, as it can lead to a negative experience for guests and damage to the company's reputation.On the other hand, some guests have reported having excellent experiences with Midgett Realty, praising their helpful and friendly staff, as well as the quality of their rentals. However, these positive reviews are outnumbered by the negative ones, suggesting that Midgett Realty needs to work on improving their overall quality and customer service.One issue that stands out is the company's tendency to blame guests for issues, rather than taking responsibility for their own mistakes. This is evident in some of the responses to negative reviews, where staff members attempt to deflect blame and shift responsibility onto the guests.In terms of innovativeness, Midgett Realty seems to be relatively ahead of the curve, with a wide range of properties and services available. However, this may not be enough to offset the negative experiences that some guests have had.Overall, while Midgett Realty has some strengths, their reputation is marred by a significant number of negative reviews. To improve, they need to focus on providing better customer service, maintaining their properties to a higher standard, and taking responsibility for their mistakes.Highlight issue: Poor maintenance and upkeep of properties, leading to dirty and unclean rentals, and neglect of customer service.