This business location seems to have a high turnover rate, with several former employees expressing dissatisfaction with the management and working conditions. The customer service has been reported to be rude and unhelpful, with some clients feeling ignored or dismissed. The delivery of medical equipment has been inconsistent, with some clients waiting for extended periods of time. There have been instances of overcharging and difficulty with communication. While there are some positive reviews from clients who have had good experiences, the negative reviews far outweigh the positive ones. One highlighted issue is that the business appears to prioritize insurance and copay over customer satisfaction and timely delivery of essential medical equipment.