This location has a wide range of services, including medical supplies, equipment rental, and home health care. However, the overall experience is marred by extremely poor customer service. Several reviewers mentioned being treated rudely and having their concerns ignored. The staff seems to be unfriendly and unhelpful, which is reflected in the low quality score. The prices are also considered high by some reviewers, which may be a result of the company's alleged practice of taking advantage of customers. The innovation score is low due to the outdated information on the website and the lack of new and modern services offered. Unfortunately, the overall experience is dominated by the poor service, making it a less desirable option for those in need of medical supplies and equipment. One major issue is the consistently poor customer service, with many reviewers expressing their frustration and disappointment with the unfriendly and unhelpful staff. This is a major turn-off for potential customers and can make it difficult for the location to attract and retain customers.