This business has received high ratings from customers, with a solid overall score. The quality of service is also good, with many clients expressing satisfaction with the results. Prices seem to be reasonable, with one client noting that they felt they got good value for their money. However, the business's innovativeness is somewhat lacking, with no notable examples of new or creative approaches to carpet cleaning. One notable issue is that some spots in the carpet had been present for a long time, but were removed by the business's thorough cleaning process.