The location is situated in a convenient place on E Sothel St Street, Kill Devil Hills City, and has wheelchair accessible entrance, parking lot, and restroom. It is advisable to make an appointment before visiting. Working hours are quite standard, but Saturday hours might be considered a bit limited. The legal service provided seems to be inconsistent with several complaints of unprofessional behavior and unresponsiveness from the staff. However, some clients have had positive experiences with the attorney's services. There have been several instances of lack of communication and unpreparedness for court cases.