This ferry service provides a wonderful experience for its customers, offering a free and relaxing ride across the sound. The staff is friendly and accommodating, making it a great option for families and individuals alike. The ferry is well-maintained and has amenities such as restrooms and vending machines. However, one issue to be aware of is the potential for the ferry to be closed or delayed, as evidenced by a few negative reviews. Nonetheless, the vast majority of customers have a very positive experience on this ferry, and it is a great way to see the beautiful views of the surrounding area. It is worth noting that the ferry operates on a schedule, and customers should plan accordingly to ensure they can catch the desired departure time. Overall, this ferry service is a great option for those looking for a unique and enjoyable experience.