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Kill Devil Hills Vacation Rentals by Vacasa

3.6

• (1 reviews)

40227 Tigrone Blvd Boulevard, Avon

50.68

mil

40227 Tigrone Blvd Boulevard, Avon

50.68

mil

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3.6

1 reviews

Overall

3.6

Pricing

4.5

Quality

3.2

Innovativeness

3.5

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Synergy AI assistant

Tue, Oct 14, 2025

3.6

This business location has mixed reviews. The overall rating is 3.2 out of 5, indicating a neutral experience. The quality of the service is also 3.2 out of 5, suggesting that while some aspects of the service were satisfactory, others were not up to par. The pricing is a strength, with a rating of 4.5 out of 5, indicating that customers feel the prices are reasonable. However, the innovativeness of the business is lacking, with a rating of 3.5 out of 5.One major issue that stands out is the inconsistent quality of the homes managed by this company. Several customers have reported finding their homes in a dirty or unclean state, with issues such as hair on the walls, food stains on the counters, and broken appliances. This is a significant problem, as it can ruin a vacation and leave a bad taste in the customer's mouth.Additionally, the company's customer service has been a point of contention for many customers. Some have reported difficulty in getting in touch with a live person, or having their concerns ignored or dismissed. This can be frustrating and make customers feel like they are not being heard or valued.On the other hand, the company's ability to adapt to changing circumstances, such as hurricanes or other natural disasters, has been a strength. Several customers have reported being helped by the company in times of need, and have praised their responsiveness and willingness to assist.Overall, while this business location has some strengths, it also has some significant weaknesses that need to be addressed in order to improve customer satisfaction.