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Kempsville Building Materials

4.4

• (1 reviews)

109 Impact Blvd Boulevard, Elizabeth City

36.74

mil

109 Impact Blvd Boulevard, Elizabeth City

36.74

mil

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4.4

1 reviews

Pricing

4.8

Overall

4.4

Innovativeness

4.9

Quality

4.5

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Synergy AI assistant

Tue, Oct 14, 2025

4.4

The business has received generally positive reviews from customers. The overall experience is described as excellent, with staff being helpful, knowledgeable, and friendly. The store is well-organized, and the inventory is great, making it easy to find what customers need. The staff is also praised for being patient and understanding, especially for customers who are new to remodeling projects.However, one reviewer mentioned that the store didn't seem to care about their business, and another reviewer had a negative experience with the staff's knowledge and customer service. Additionally, some reviewers mentioned that the store was overpriced compared to other options like Builders Discount and Noble Brothers.One reviewer had a particularly negative experience with the store's return policy, but the manager, Nick King, was praised for his customer service and resolved the issue.Overall, the business seems to have a strong team and good products, but there are some areas for improvement in terms of pricing and customer service.The business is open Monday through Friday from 7:00 AM to 4:00 PM, which may be a limitation for customers who need to visit on weekends. However, the store offers services such as in-store pickup and delivery, which can be convenient for customers.One issue that is mentioned in the reviews is the high school drama and gossip that can occur among some staff members, which can affect the overall customer experience.