Kitty Hawk
It's Royalty Salon & Gifts
10.90
10.90
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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This hair salon, It's Royalty Salon & Gifts, is located in Building 205, Budleigh St Street, Manteo City. The salon is easily accessible with a wheelchair-accessible entrance, parking lot, and restroom. It's recommended to book an appointment, but walk-ins might be accommodated. The staff is known to be friendly and welcoming.Several customers have expressed their satisfaction with the salon's services, particularly with Linda, a stylist who has worked with many brides for their wedding day hair and makeup. The salon's Facebook page and website feature photos of happy customers and their wedding parties.One customer, however, had a terrible experience with the salon's bridal party service contract. They claimed that Linda double-booked, used second-rate employees, and failed to provide agreed-upon services. The customer also alleged that the salon's employees were slow, unprofessional, and rude, and that they were charged for services not rendered. The customer even had to help the stylists fix their mistakes. The situation escalated with Linda threatening legal action and accusing the customer of lying. This issue highlights the need for clear communication and accountability in customer service.Overall, the salon's services seem to be of high quality, with most customers being extremely satisfied. However, the incident with the bridal party service contract raises concerns about the salon's reliability and commitment to customer satisfaction.
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Categories
Beauty & Wellness
Hair salon
Beauty salon
Beauty Salons
Hair Salons
Nail salon
Nail Salons
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