The Southern Star Storage facility in Frisco City, North Carolina, is a well-equipped storage facility with a variety of services catering to different needs. The location is easily accessible by car, with a wheelchair-accessible parking lot and entrance, making it convenient for people with mobility issues. The facility offers multiple payment options, including debit cards and credit cards, providing flexibility to its customers.The working hours are consistent throughout the week, with the facility open from 9:00 AM to 7:00 PM on weekdays and 9:00 AM to 1:00 PM on Saturdays. However, it's closed on Sundays, which may not be ideal for people who need to access their storage units on that day.The prices at Southern Star Storage seem to be competitive, with some reviewers mentioning that they are one of the most affordable options in the area. However, some customers have reported issues with the facility's customer service, citing unresponsive staff and a lack of communication.One notable issue is that the facility outsources its call center and payment processing, which can lead to delays and late fees. Some customers have reported receiving late fees of $50 per month, even if they had made timely payments. It's essential for customers to carefully review their payment options and ensure they understand the facility's policies before signing up.Overall, Southern Star Storage is a reliable storage facility with a wide range of services. While some customers have reported issues with customer service, the facility's prices and amenities make it a popular choice in the area.