Kitty Hawk
Island Insurance
11.39
11.39
Features
Onsite services
Wheelchair accessible parking lot
Wheelchair accessible entrance
Photos & videos
Submit a review
Overall
Quality
Pricing
Innovativeness
Submit a review
This location provides excellent service, with most clients praising the friendly and knowledgeable staff. Sonya Sikes and Chip Phillips are consistently mentioned as standout agents who go above and beyond to help clients. The agency's professionalism and responsiveness are also highly praised, with many clients noting that they feel valued and understood.However, there is one issue that stands out: the lack of transparency and communication regarding rate increases. One client mentioned that they were not informed about a rate increase in the middle of their policy term, and were unable to get clear answers from the agency about why this occurred.Despite this issue, the overall experience at this location is overwhelmingly positive. Clients rave about the agency's ability to find cost-effective solutions and provide personalized service. Many have saved money on their insurance premiums and have expressed gratitude for the agency's help in navigating the complex world of insurance.The location's accessibility is also a major plus, with a wheelchair-accessible parking lot and entrance. The agency's commitment to serving the community is evident in its friendly and welcoming atmosphere, making it a great choice for clients looking for a personalized and professional insurance experience.Overall, this location is a great option for those seeking a reliable and customer-focused insurance agency. While there is room for improvement in terms of transparency and communication, the agency's strengths in service, professionalism, and responsiveness make it a standout in the industry.
Own this business?
Hours
Open Now
Wednesday
Thursday
Friday
Saturday
Sunday
Monday
Tuesday
Categories
Financial Service
Life Insurance
Insurance agency
Contact business
1