The business location at Building 839, US-64 Street, Columbia City appears to be struggling with various issues. The overall score of 2.5 suggests a mediocre experience. The quality of food and service seems to be a major concern, with a score of 2.3 out of 5. Several customers have reported receiving burnt or undercooked food, and some have even found food on the floor.The pricing of the menu items is somewhat acceptable, with a score of 3.8 out of 5. However, the high price range of $10-$50 may not be justified by the quality of food and service.Unfortunately, there is not enough information to provide a score for innovativeness. The business seems to be stuck in its ways, with a retro-themed concept that may not be appealing to modern customers.Overall, the business location appears to be in need of significant improvement. The staff seems to be overwhelmed, and the cleanliness of the restaurant is a major concern. The high price range and lack of innovation are also drawbacks.Some specific issues mentioned by customers include:* Food being burnt or undercooked* Dirty floors and tables* Sticky tables and chairs* High price range* Lack of cleanliness in the bathrooms* Poor customer serviceIt's unclear if the business has taken steps to address these issues, but it's clear that they need to make significant improvements to provide a better experience for customers.