Kitty Hawk
Hatteras
58.58
58.58
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Onsite services
Passenger loading area
Photos & videos
Submit a review
Overall
Pricing
Quality
Innovativeness
Submit a review
The ferry terminal in Hatteras City is a convenient location for those looking to travel to Ocracoke Island. The overall experience is decent, with an average rating of 4.2 out of 5. However, the quality of service can be inconsistent, with a rating of 3.8. This is likely due to the large number of visitors and the chaotic loading process.The pricing is a major highlight, with a rating of 5.0. The fact that the ferry ride is free is a significant advantage, making it an attractive option for tourists.In terms of innovativeness, the ferry terminal has made some efforts to improve the passenger experience, with a rating of 4.5. However, the system is still somewhat archaic, and the loading process can be confusing.One major issue that several reviewers have highlighted is the long wait times, particularly during peak season. Some reviewers have reported waiting for over 2 hours to board the ferry, which is unacceptable.Overall, the ferry terminal in Hatteras City is a decent option for those looking to travel to Ocracoke Island. However, it would benefit from improvements in the loading process and more efficient management of wait times.The amenities at the terminal are decent, with a restroom and vending machines available. However, the shops and restaurants are somewhat limited, and the selection is not impressive.The accessibility of the terminal is a major plus, with wheelchair-accessible restrooms, parking, and entrance. However, the parking lot can be crowded during peak season, and the entrance can be congested.The ferry ride itself is a pleasant experience, with a scenic view of the Pamlico Sound. However, the ride can be rough during rough weather conditions, and the ferry can get crowded during peak season.Overall, the ferry terminal in Hatteras City is a decent option for those looking to travel to Ocracoke Island. However, it would benefit from improvements in the loading process and more efficient management of wait times.
Own this business?
Categories
Automotive & Boat Service
Transportation
Ferry terminal
Contact business
1