Kitty Hawk
Hairoics Salon & Spa
5.04
5.04
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Good for kids
Appointments recommended
Appointment required
On-site parking
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Quality
Innovativeness
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This business has a good reputation based on customer reviews and ratings. The overall rating is 4.5 out of 5, indicating a high level of customer satisfaction. The quality of service is also rated high at 4.2 out of 5, suggesting that customers are generally pleased with the work done by the stylists and staff. The pricing is also considered reasonable at 4.5 out of 5, indicating that customers feel they get good value for their money. The innovativeness of the business is also rated high at 4.5 out of 5, suggesting that the business is doing a good job of staying up-to-date with the latest trends and technologies.However, there is one issue that has been reported by a customer, which is the inconsistent treatment of clients by the front desk staff. One customer reported being treated rudely and being refused service because they were late, despite offering to leave with wet hair to avoid any further delay. This issue is highlighted in one of the customer reviews, which mentions that the customer felt they received "special" treatment because they were not white. This suggests that there may be a need for further training or education for the front desk staff to ensure that all clients are treated with respect and fairness.The business has a wide range of services available, including haircuts, color, highlights, perms, and styling. They also offer spa services such as manicures, pedicures, and massages. The business has a strong reputation for providing good value for money, with many customers commenting on the reasonable prices and the high quality of service.Overall, this business appears to be a good option for customers looking for a high-quality hair salon and spa experience. However, the issue of inconsistent treatment of clients by the front desk staff may need to be addressed to ensure that all customers feel welcome and valued.
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Categories
Beauty & Wellness
Beauty Salons
Hair Salons
Spa & Wellness Centers
Hair salon
Facial spa
Day spa
Beauty salon
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