Kitty Hawk
Fin N' Feather Waterside Inn
12.40
12.40
Overview
Casual lodging offering basic rooms with free WiFi, flat-screens & boat slips, plus a picnic area.
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This review is based on a mixed experience with the Fin N' Feather Waterside Inn. The overall rating of 3.4 suggests a decent but not exceptional experience. The quality of the accommodations, including cleanliness and comfort, is a concern, with a rating of 3.3 out of 5. The pricing, on the other hand, seems reasonable, with a rating of 3.6 out of 5.One of the main issues with the Fin N' Feather is the presence of pests, including cockroaches and ants, which is a major concern for cleanliness and hygiene. Several reviewers have reported finding roaches in their rooms, including in the kitchen and on the beds. This is a significant issue that needs to be addressed by the management.Another issue is the lack of attention to detail in terms of cleanliness and maintenance. Some reviewers have reported finding dirty floors, dusty surfaces, and mold in the showers. This suggests that the staff may not be paying enough attention to the cleanliness of the rooms.Despite these issues, some reviewers have reported a pleasant stay, with comfortable beds and a nice view of the sound. The location is also a plus, with easy access to fishing and other outdoor activities.However, the lack of customer service and response to issues is a major concern. Several reviewers have reported trying to contact the management to report problems, but receiving no response or a delayed response. This suggests that the management may not be taking customer concerns seriously.Overall, the Fin N' Feather Waterside Inn has potential, but it needs to address its issues with cleanliness, pests, and customer service in order to provide a better experience for its guests.As for the issue that needs to be addressed, it is clear that the presence of pests and lack of cleanliness are major concerns that need to be addressed by the management. The staff needs to be trained to pay more attention to detail in terms of cleanliness and maintenance, and the management needs to respond promptly to customer concerns.
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