Kitty Hawk
eyecarecenter
34.71
34.71
Features
Restroom
Debit cards
Wheelchair accessible restroom
Appointments recommended
Appointment required
Wheelchair accessible entrance
Wheelchair accessible parking lot
Credit cards
NFC mobile payments
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Overall
Quality
Innovativeness
Pricing
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The business is a well-established eye care center with a reputation for providing quality medical services. With a overall score of 4.4 out of 5, it is clear that the center excels in many areas. The quality of care is exceptional, with a score of 4.3 out of 5, indicating that patients are highly satisfied with the services they receive. However, some reviewers have mentioned issues with the length of time it takes to receive appointments and some staff members' attitudes.Pricing is also a strong suit, with a score of 4.5 out of 5, indicating that patients feel that the costs are reasonable for the services provided. The innovativeness of the center is also noteworthy, with a score of 4.6 out of 5, indicating that the center is willing to adopt new technologies and approaches to stay ahead of the curve.One of the main issues that some reviewers have mentioned is the difficulty in getting appointments in a timely manner. Some reviewers have had to wait several weeks or even months to get an appointment, which can be frustrating for patients who need urgent care. Additionally, some staff members have been perceived as being unfriendly or unhelpful, which can be a negative experience for patients.However, many reviewers have also praised the center for its excellent customer service, friendly and knowledgeable staff, and thorough and informative consultations. The center's ability to accommodate patients with complex eye problems and its willingness to work with patients to find solutions to their eye care needs are also noteworthy.Overall, the eye care center is a well-regarded institution that provides high-quality medical services to its patients. While there are some areas for improvement, the center's commitment to patient satisfaction and its willingness to adopt new technologies and approaches make it a standout in the field.The staff is friendly and knowledgeable, and the center has a clean and organized office. Dr. Baughan and Dr. Aldrich are highly praised by patients for their bedside manner and expertise. The center also has a wide selection of frames and lenses, and the opticians are helpful and respectful of patients' budgets.However, some patients have experienced delays in receiving their glasses, and some staff members have been perceived as being unfriendly or unhelpful. The center's front desk staff has been criticized for not being welcoming or friendly, but this has been addressed by management.The center has a strong reputation in the community, with many patients singing its praises on review websites. Patients have praised the center for its excellent customer service, friendly and knowledgeable staff, and thorough and informative consultations. The center's ability to accommodate patients with complex eye problems and its willingness to work with patients to find solutions to their eye care needs are also noteworthy.Overall, the eye care center is a well-regarded institution that provides high-quality medical services to its patients. While there are some areas for improvement, the center's commitment to patient satisfaction and its willingness to adopt new technologies and approaches make it a standout in the field.
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Categories
Medical Service
Ophthalmology
Optometry
Surgery
Surgical center
Optician
Ophthalmologist
Optometrist
Eye care center
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