Kitty Hawk
Dr. Kimberly C Cerveny
32.38
32.38
Features
Restroom
Debit cards
Wheelchair accessible restroom
Appointments recommended
Wheelchair accessible entrance
Wheelchair accessible parking lot
Credit cards
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Overall
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The office has both wheelchair accessible parking lot, entrance, and restroom, which is a positive feature. However, the reviews suggest that the quality of care can be inconsistent. Some patients have had positive experiences with Dr. Cerveny and her staff, describing them as caring and professional. However, others have reported feeling dismissed or belittled by the doctor, with some even being told they are not sick when they are clearly in pain. Multiple reviews have expressed frustration with the doctor's bedside manner, with some feeling like they are not listened to or taken seriously. There have also been issues with communication, with some patients reporting that they have not received follow-up calls or notifications about test results.The office's planning feature of "appointments recommended" may be a source of frustration for patients who need to be seen urgently, as seen in one review where a patient was told to reschedule after waiting for 12 minutes due to traffic.On the other hand, some patients have reported positive experiences with the doctor's ability to diagnose and treat complex conditions. However, these experiences seem to be the exception rather than the rule.The office's feature of accepting debit cards and credit cards as payment is a positive aspect, but the reviews suggest that there may be issues with the office's communication and follow-up with patients.
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Categories
Medical Service
Doctor
Rheumatology
Other Medics
Rheumatologist
Internist
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