This business location has a unique blend of medical services and ophthalmology expertise. Dr. Amos Willis and his team seem to prioritize patient care, with a flexible approach to scheduling and a focus on preparing patients for procedures. They accept various payment methods, including debit and credit cards, and offer wheelchair accessibility throughout the facility. However, there seems to be a lack of coordination between the office and the doctor, resulting in a missed opportunity for a scheduled surgery due to unavailability of necessary instruments. The facility also appears to be understaffed, with the receptionist handling paperwork and making excuses for the lack of personnel. The experience was marred by a lack of respect for patients' time and a visible lack of planning and preparation. Overall, this business has potential, but it's struggling to deliver on its promises. The notable issue is a failure to deliver a scheduled surgery due to lack of necessary equipment, which suggests poor planning and coordination between the office and the doctor.