Kitty Hawk
Dominion Energy North Carolina
2.87
2.87
Features
Wheelchair accessible parking lot
Wheelchair accessible entrance
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The company's location on The Woods Rd Road in Kitty Hawk City is wheelchair accessible, with a parking lot and entrance that cater to people with disabilities. The working hours are limited to weekdays from 8 AM to 5 PM, which might be a drawback for some customers.The overall experience with Dominion Energy is mediocre. While some customers have reported being satisfied with the company's response to power outages, others have experienced difficulties in getting help or resolving issues.Some customers have praised the company's prompt response to power outages, with one customer thanking the crews for their efforts in restoring power after a hurricane. However, others have reported long wait times on the phone or difficulty in getting assistance.The company's pricing seems to be reasonable, with one customer describing it as "great money." However, some customers have reported being overcharged for their electricity bills, with one customer receiving a bill of $425 for a small home.The company's innovativeness is moderate, with some customers appreciating the efforts of the crews to restore power quickly and efficiently. However, others have reported difficulties in getting assistance or resolving issues, which suggests that the company may not be as innovative as it could be.One major issue with the company is the difficulty in getting help or resolving issues. Some customers have reported long wait times on the phone or being transferred to different departments without getting a resolution to their problems. This suggests that the company's customer service may be in need of improvement.Overall, while Dominion Energy has its strengths, it also has some significant weaknesses that need to be addressed. With some improvements to its customer service and response to power outages, the company could potentially improve its overall rating.
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Construction & Development
Electricians
Electric utility company
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