This business is a great place to visit if you're looking for formal wear or a special occasion dress. The owner is very knowledgeable and helpful, and the selection is vast. Many customers have praised the owner's warm and welcoming attitude, making them feel at ease while shopping. The business is also very accommodating, with services like onsite consultations and alterations available. While there are some issues with communication, particularly with phone calls and responses, the overall experience is generally positive. One customer had a poor experience with a rude staff member, but this seems to be an isolated incident. The business has made efforts to improve its accessibility, with wheelchair-accessible parking, entrance, and restroom facilities. The pricing is reasonable, and customers have reported finding good deals on formal wear. The business is also known for its women-owned and Black-owned status, which is a positive aspect for some customers. Overall, this business is a great option for those looking for formal wear or a special occasion dress, with a warm and welcoming atmosphere and a vast selection of items.