The business has an excellent overall rating, reflecting a high level of satisfaction among customers. The quality of services provided is also very good, with most customers expressing their satisfaction with the work done by the artists. The pricing is highly rated, indicating that customers feel they receive good value for their money. The business is also praised for its innovativeness, with customers appreciating the unique and creative designs offered by the artists.However, it's worth noting that there are a few negative reviews scattered throughout the feedback. One customer had a poor experience with a piercer who was rude and unprofessional, while another customer felt that the shop was not transparent about their pricing and booking process. These issues highlight the importance of maintaining high standards of customer service and communication.Overall, the business has a strong reputation and a loyal customer base, but it's essential to address any issues that may arise and continuously improve services to maintain this level of excellence.The staff is friendly and welcoming, with many customers praising the artists for their talent and professionalism. The shop is clean and well-maintained, with a relaxed and comfortable atmosphere that puts customers at ease.Some customers have reported long wait times, particularly during peak periods, but most have found the experience to be worth the wait. The business has a strong online presence, with many customers praising the helpfulness of the staff in responding to messages and answering questions.One issue that stands out is the inconsistent quality of piercings, with a few customers reporting that their piercings were done incorrectly or with subpar jewelry. This is a concern that needs to be addressed to ensure that all customers receive high-quality services.Overall, the business has a lot to offer, from its talented artists to its clean and welcoming environment. However, it's essential to address any issues that may arise and continuously improve services to maintain this level of excellence.