This location has a solid reputation in the community, but some customers have reported inconsistent quality of work. Some reviewers praised the cobbler's excellent customer service and friendly atmosphere, while others experienced unprofessional behavior and sloppy repairs. The owner, Ernest, seems to have a mixed track record, with some customers receiving high-quality repairs and others being unhappy with the work. The location is wheelchair accessible, which is a plus. The prices seem to be very reasonable, with many reviewers mentioning that they received good value for their money. However, the lack of consistency in the quality of work is a concern. One major issue is the problem with delayed or incomplete repairs, with some customers waiting for weeks or months to receive their finished shoes. It would be helpful if the owner could work on improving the communication and organization of the shop to avoid these kinds of problems.