Kitty Hawk
Coastal Pediatrics
35.18
35.18
Features
Restroom
Debit cards
Wheelchair accessible restroom
Appointments recommended
Wheelchair accessible entrance
Wheelchair accessible parking lot
Credit cards
NFC mobile payments
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Quality
Overall
Innovativeness
Pricing
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Coastal Pediatrics is a medical service located in Elizabeth City, North Carolina, offering pediatric care to children. The office is wheelchair accessible, with a parking lot, entrance, and restroom accommodating individuals with mobility issues. However, despite its accessibility features, the practice has received mixed reviews from patients regarding its quality of care.The wait times at Coastal Pediatrics can be lengthy, with some patients waiting over an hour for an appointment. This has led to frustration among customers, who feel that their time is not being valued. Additionally, some patients have reported difficulties in getting appointments, with the front desk staff being unhelpful and rude. On the other hand, some reviewers have praised the doctors at Coastal Pediatrics, describing them as caring and attentive. Nurses have also been commended for their professionalism and kindness. However, the consistency of the quality of care seems to be a concern, with some patients experiencing better treatment than others.In terms of pricing, Coastal Pediatrics appears to be relatively affordable, with some reviewers noting that the costs were reasonable considering the quality of care provided. However, there have been instances where patients were charged for unnecessary tests or services, which can be seen as exploitative.Innovativeness is another area where Coastal Pediatrics could improve. While the practice offers a range of services, some reviewers have noted that the front office staff seem uninterested in finding solutions to problems or providing adequate customer service. Despite these issues, Coastal Pediatrics has some redeeming qualities, such as its wheelchair accessibility and relatively affordable pricing. However, to improve its overall rating, the practice should focus on providing more consistent quality of care, addressing wait times and front desk issues, and finding ways to better engage with its customers.
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Categories
Medical Service
Pediatrician
Pediatricians
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