Coastal Fast Lube and Tire Center is a well-organized business with a strong reputation among customers. The staff is friendly and attentive, with some reviewers praising the honest and fair service they received. The business has a good reputation for quick oil changes and tire repairs, with some reviewers getting in and out in under an hour.One reviewer had a negative experience with a damaged rim, but the business owner responded promptly and apologized for the issue. Another reviewer had a bad experience with a staff member, but the owner took responsibility and addressed the issue.The business has a convenient first-come, first-served system, which can be a drawback for some customers. However, reviewers have praised the business for its efficiency and ability to get a lot of work done quickly. Some reviewers have also praised the business for its affordability, with one reviewer getting an oil change for $13 without a reservation.Overall, Coastal Fast Lube and Tire Center seems to be a reliable and efficient business that provides good service to its customers. However, there are some potential issues with staff quality and attention to detail.The only major issue mentioned by reviewers is the lack of responsibility taken by some staff members when mistakes are made. One reviewer had a tire plug installed with the wrong psi, and another reviewer had a damaged rim caused by a staff member. However, the business owner responded promptly to these issues and took steps to address them.It's worth noting that the business is very busy, which can lead to long wait times for some customers. However, reviewers have praised the business for its efficiency and ability to get a lot of work done quickly.In terms of innovativeness, the business seems to be using a first-come, first-served system, which is a relatively simple and straightforward approach. However, the business has also implemented some features, such as NFC mobile payments, which suggests that they are trying to stay up-to-date with the latest technology.Overall, Coastal Fast Lube and Tire Center is a reliable and efficient business that provides good service to its customers. However, there are some potential issues with staff quality and attention to detail that need to be addressed.