Brindley Beach Vacations & Sales seems to be a well-established real estate rental agency with a decent overall score. However, the quality of their services and properties seems to be a major issue, with several complaints about cleanliness, maintenance, and poor customer service. Some guests have reported issues with their rentals, such as dirty homes, broken appliances, and poor communication from the company. On the other hand, pricing seems to be a strength for Brindley Beach, with many guests reporting that they found their rentals to be reasonably priced. The company also seems to be relatively innovative, with a user-friendly website and a mobile app for booking and managing rentals.Unfortunately, some guests have reported negative experiences with the company's customer service, including being left without essential amenities like wifi and air conditioning. Additionally, some guests have reported issues with the company's responsiveness to their concerns, with some complaints going unaddressed or being dismissed.Overall, while Brindley Beach seems to be a decent option for those looking for a rental property in the Outer Banks, it's essential to be aware of the potential issues with quality and customer service.