This location seems to have a good reputation among customers, with many positive reviews highlighting their friendly and knowledgeable staff, good selection of equipment, and reasonable prices. However, there are some concerns raised about the quality of service, with a few customers experiencing issues with their equipment being held for extended periods of time or not being properly repaired. One customer had a particularly poor experience, reporting that their mower was broken during service and was not fixed properly. The company seems to be trying to address these issues, with the owner apologizing for mistakes and offering to make things right. Despite these concerns, the overall rating suggests that this location is a good choice for customers looking for reliable and friendly service. However, it's worth noting that there are some potential issues with the company's business practices, such as the fact that they only work on Toro products purchased at their store, which may limit their customers' options. Additionally, one customer reported being charged for services that were not authorized, which is a red flag. Overall, this location is a solid choice for customers, but it's essential to be aware of these potential issues.