This hotel has its good and bad sides. On the positive side, the staff is generally friendly and accommodating, with some staff members, such as Kaylan, being particularly nice and helpful. The rooms are clean, and the hotel has a good location. However, the hotel's quality is a major concern, with issues such as thin walls, poorly maintained rooms, and a lack of attention to detail. The hotel's pricing is also a bit high considering the quality of the hotel. The innovativeness of the hotel is also lacking, with some guests feeling that the hotel is stuck in the past and needs to modernize. Overall, this hotel is average and could improve in several areas. Some guests have reported issues with bugs, dirty rooms, and poor customer service, which suggests that the hotel is not living up to its potential. It's worth noting that some guests have also reported positive experiences, but these seem to be the exception rather than the rule.