Kitty Hawk
Albemarle Eye Center
35.44
35.44
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Onsite services
Appointments recommended
Appointment required
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Quality
Overall
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The business location is a medical service facility that provides optometrist, ophthalmologist, optometry, and ophthalmology services. The staff is friendly and welcoming, with many reviewers praising their professionalism and kindness. The office is clean and well-maintained, with a comfortable waiting area. The medical team is knowledgeable and thorough in their exams, taking the time to explain things clearly and answer questions.Some reviewers have mentioned that the office can be busy, with long wait times, but the staff does their best to manage the flow of patients. The financial aspect of the business has been a point of contention for some reviewers, with a few mentioning that the prices are higher than expected, especially for self-pay patients.Despite some minor issues, the overall experience at this location is positive, with many reviewers recommending it to others. The staff is attentive, and the medical team is knowledgeable and thorough. The business has a 4.6-star rating on third-party review sites, indicating a high level of customer satisfaction.However, one significant issue stands out: delays in processing and receiving glasses, with some reviewers experiencing significant delays and having to contact the office multiple times to follow up. This issue has been a source of frustration for some patients, leading to a lower rating for quality and overall experience.The business location has a wheelchair-accessible entrance, parking lot, and restroom, making it accessible to patients with mobility issues. The office accepts various payment methods, including NFC mobile payments, debit cards, and credit cards. Appointments are recommended, but walk-ins are also welcome.Overall, the business location is a well-regarded medical service facility that provides quality care and attention to its patients. While there are some minor issues to be addressed, the staff's professionalism and kindness make up for any shortcomings.
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Hours
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Categories
Medical Service
Ophthalmologist
Ophthalmology
Optometrist
Optometry
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